Your Loan Guide
Founded with the vision to demystify the home loan process, Mortgage Helpdesk started as a small team passionate about making property ownership accessible for everyone.


We have proudly served thousands of clients across Australia, ensuring that each one receives tailored advice and solutions to meet their unique financial objectives.
Over the years, Mortgage Helpdesk has received multiple accolades for excellence in customer service and innovative mortgage solutions, reflecting our commitment to client satisfaction.
Ruby is the founder of Mortgage Helpdesk, with over 10 years of experience in property investing and a background in banking and lending at St.George Bank and Aussie Home Loans. She also founded a successful Australian home fragrance brand, combining creativity with business acumen.
Holding a Master’s degree from UNSW Business School, Ruby created Mortgage Helpdesk to offer a more personal, consultative approach to home loans. Her mission is to help clients not only secure a place to live but also build long-term wealth and a happy family life.
